FAQ
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Auf dieser Seite finden Sie die Antworten auf die häufigsten Fragen. Im ersten Teil finden Sie den Demo- Protokolle in allen zur Verfügung stehenden Sprachen. |
On this page you will find the answers to the most frequently asked questions. In the first part you will find the demo protocols in all available languages. |
Tips 
Due to obstructive local and factual circumstances, the ability to issue a motor vehicle appraisal can be significantly limited, as certain components may not be appraised. If the appraisal of a component is impossible due to a certain situation, which the motor vehicle expert is not responsible for, then no price reduction is made thereupon.
Poor access to the vehicle:
If the vehicle is parked up, no test drive can be carried out. Thus, damage and defects can be assessed only limited.
Not given driveability of the vehicle:
In this case, no test run of the drive unit, no test drive and no optimal underbody inspection is possible, since a lifting platform can not be reached. The mounted set of tires must comply with the weather conditions (StVO), so that a test drive can be carried out.
Missing registration of the vehicle:
This leads to a restricted test drive on the premises (only if this is possible on site).
Missing or occupied lifting platform:
If the lifting platform can not be used on site, this also leads to reductions in the underbody survey. The use of a lifting platform is weight-dependent and therefore not always possible for the truck and motorhome appraisals.
Poor lighting conditions:
These affect the detection of damage and defects.
Wet or unclean surface:
These also make it difficult to detect damage and defects.
Incomplete or missing vehicle documents:
This can lead to delays in the completion of the appraisal, as the papers are mandatory for an appraisal.