FAQ
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Auf dieser Seite finden Sie die Antworten auf die häufigsten Fragen. Im ersten Teil finden Sie den Demo- Protokolle in allen zur Verfügung stehenden Sprachen. |
On this page you will find the answers to the most frequently asked questions. In the first part you will find the demo protocols in all available languages. |
Tips 
You have found your dream car and are interested in an appraisal? It is therefore important to clarify the following points with the vehicle owner in advance:
1. Does the owner of the vehicle agree and support the appraisal?
A precondition for an appraisal is that the seller or dealer also agrees to an appraisal. To avoid unnecessary fees associated with a withdrawal, it is necessary for you to obtain the consent of the vendor.
2. is the vehicle freely accessible and approved from all sides?
In principle, a test drive is included in all service packages. However, this test drive requires liability insurance for the vehicle or a closed company premises approved for the test drive. In addition, the vehicle must also be registered or have a red license plate. Please note that our experts cannot provide red license plates for legal reasons. These must be provided by the seller and attached to the vehicle on the appraisal date. Prerequisites for carrying out a test drive are also a full battery and sufficient fuel. In addition, the vehicle should be freely accessible, i.e. not parked up, so that the motor vehicle expert can inspect your vehicle without restrictions. Here, too, you as the customer should briefly clarify by telephone with the seller of the vehicle whether the expert is allowed to carry out a test drive and whether the necessary requirements are met. You are responsible for creating the conditions for a test drive! An appraisal is always done, according to the on-site conditions at the time of the visit.
3. Is a lifting platform available?
Ask your seller or dealer whether a lifting platform is available and can be used for the inspection. If no lifting platform is available, this will lead to reductions in the underbody inspection. The use of a lifting platform is weight-dependent and therefore not always possible for truck and motorhome appraisals.
4. Are the vehicle documents available?
Please ensure that all documents and papers are available in the vehicle at the time of the appraisal so that our expert can prepare a complete appraisal.
Please note that deviations from the ideal conditions lead to reductions in the informative value of the expert opinions.