FAQ

Auf dieser Seite finden Sie die Antworten auf die häufigsten Fragen.

Im ersten Teil finden Sie den Demo- Protokolle in allen zur Verfügung stehenden Sprachen.
Im 2. Teil sind die FAQ in deutscher Sprache und
im 3. Teil finden Sie diese in englisch.

On this page you will find the answers to the most frequently asked questions.

In the first part you will find the demo protocols in all available languages.
In the 2nd part you will find the FAQ in German and
in the 3rd part you will find them in English.

Questions on services

What is a First Class Check?

A First Class Check is used to manually assess the condition and value of a vehicle. The check includes informative pictures and a checklist showing the condition of the most important vehicle features and components. The number of the assessed features varies depending on the type of vehicle.

You will receive a detailed condition report with the detected defects as a protocol in PDF format as well as a photo gallery, that will be posted online in your customer account, so you can make a safe purchase decision from your home. The traffic light colors in the report, represent the following functional states:

Red: severe defect ( impairment of operating and driving safety)
yellow: slight defect ( impairment of the value and appearance)
Green: In Order (signs of use according to age and mileage)

In addition to the condition report,a value appraisal also includes an assessment of the vehicle price: by the automotive appraiser. Furthermore, the amount of the recognizable reduced values and possible repair costs of the vehicle are determined. In reality, these are often high values that can significantly reduce the purchase price.

Note: Unfortunately, it is not possible to perform the check in the presence of the customer. If you wish to be there, please book a purchase support.